Concierge Agent

The Concierge Agent assists in the operation of the Lobby Concierge and provides highly individualized service to guests by handling inquiries and coordinating special arrangements such as transportation, travel, and spa services. The role focuses on ensuring guest comfort and convenience while maintaining a warm, professional, and inviting environment at The Gasparilla Inn. This position requires adherence to the property's service standards and core values to enhance the overall guest experience.