Aroma360
A Concierge Customer Service Agent at Aroma360 provides personalized, high‑touch service to the company's most valued customers, handling complex requests, guiding post‑sale interactions, and proactively resolving issues to maintain loyalty and satisfaction. The role involves relationship building, order tracking, contract management, and identifying opportunities for additional products and services.
Headquarters
Miami, Florida, United States
Company Size
201-500 employees
Founded
2013
Aroma360 is a leading scent company that sells home and business scenting solutions, including a wide range of cold-air diffusers, diffuser oils, candles, room sprays, and personal fragrance products. With over 6 million homes scented, they offer curated scent collections organized by profile, mood, and notes, as well as branded collections in partnership with the NBA and Disney. They also serve businesses through dedicated scent marketing and branding services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aroma360.
3% below the average for this role
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