Concierge Specialist
Sundays for Dogs
About this role
The Concierge Specialist at Sundays for Dogs is a customer-facing role focused on guiding new subscribers through their first three deliveries. Based on the Customer Care team, this position ensures a smooth onboarding experience by providing personalized support tailored to each dog’s needs. The role emphasizes building early trust, documenting customer and pet insights, and setting customers up for long-term support with the broader Care organization. It operates in a collaborative, cross-functional environment with Fulfillment, Nutrition, and Veterinary teams.
Skills
About Sundays for Dogs
sundaysfordogs.comSundays for Dogs is a direct-to-consumer pet food company that makes vet-formulated, air-dried dog food delivered to your door. Their products use whole-food, human‑grade ingredients and an air‑drying process to preserve nutrients and flavor while remaining shelf‑stable. Sundays emphasizes fresh, minimally processed nutrition and convenient home delivery (including subscription options). Pet owners choose Sundays for its vet-backed recipes, easy feeding guidance, and focus on wholesome ingredients.
Recent company news
Sundays for Dogs Emphasizes Culture and Alignment in 2026 Planning Offsite
2 weeks ago
Top 17 Dog Food Brands With No Recalls
3 weeks ago
Sundays for Dogs Bolsters Senior Leadership in Data, Retention, and Brand
4 weeks ago
Sundays for Dogs Food Review 2026: Our Expert’s Opinion
Jul 5, 2024
Sundays for Dogs Expands Senior Leadership in Data, Retention, and Brand
1 month ago
About Sundays for Dogs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sundays for Dogs.
Salary
$63k – $83k
per year