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Concierge Supervisor at Caruso - ApplyBlast

Concierge Supervisor

Caruso

19 days ago

2.6 on Glassdoor

Los Angeles, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Concierge Supervisor is a hands-on, guest-facing leadership role responsible for the daily performance of the Concierge team and the quality of every guest and tenant interaction across the property. This position provides direct support to the Concierge Manager across all aspects of daily operations and steps in to lead the team whenever the Manager is off property. The role operates in a fast-paced environment, requiring strong problem-solving skills, adaptability, and consistent follow-through on daily responsibilities and guest resolutions.

Responsibilities

Supervise and lead the Concierge team while managing daily operations and staff performance
Resolve guest and tenant escalations and ensure high-quality service delivery
Oversee seasonal activations and coordinate staffing for property events

Skills

About Caruso

caruso.com

Headquarters

Los Angeles, California, United States

Company Size

51-200 employees

Founded

1987

View Profile

Caruso is a Los Angeles–based real estate development, design, and operating company founded by Rick Caruso that creates, owns, and manages high‑end mixed‑use destinations, retail centers, residences, and hospitality properties. Known for projects like The Grove, Americana at Brand, and Palisades Village, the firm focuses on experiential design, curated retail and dining, public art, and landscaped public spaces that draw local communities and visitors. Caruso handles projects from planning and development through leasing and property management, emphasizing craftsmanship, placemaking, and long‑term ownership.