Concierge - The Cosmopolitan
Park Restaurant and Bar(27 days ago)
About this role
A Concierge at The Cosmopolitan of Las Vegas is a guest-facing ambassador for MGM Resorts who creates memorable, personalized experiences for visitors. The role emphasizes anticipating guest needs, leveraging local knowledge, and representing the brand across property touchpoints. This onsite position is based at The Cosmopolitan and focuses on delivering high-touch hospitality service.
Required Skills
- Guest Relations
- Reservation Management
- Upselling
- Cross-Selling
- Conflict Resolution
- Multitasking
- Systems Navigation
- Local Knowledge
- Vendor Relations
- Check In/Out
Qualifications
- High School Diploma or GED
- Southern Nevada Hotel Concierge Association (preferred)
- Les Clefs d'Or USA (preferred)
About Park Restaurant and Bar
mgmresorts.comMGM Resorts International (NYSE: MGM) is a global gaming, hospitality and entertainment company operating 31 hotels and casinos worldwide. Its integrated resorts combine gaming with hotels, dynamic meeting and convention spaces, live shows, dining and nightlife. MGM serves both leisure and business travelers and promotes direct bookings through its platform. The company positions itself as a provider of large-scale entertainment experiences and destination hospitality.
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