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Concierge at Four Seasons Hotels and Resorts - ApplyBlast

Concierge

Four Seasons Hotels and Resorts

3 months ago

Costa Rica

Onsite

Full Time

Junior

0 applicants

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About this role

The Concierge at Four Seasons Resort Costa Rica at Peninsula Papagayo handles all guest interactions with a high level of hospitality, resolving complaints and providing personalized recommendations for local activities and services. Responsibilities include processing mail, managing guest luggage, updating resort collateral, and utilizing software for billing and special arrangements to ensure maximum customer satisfaction.

Responsibilities

Handle all guest interactions with the highest level of hospitality
Resolve customer complaints and provide personalized local recommendations
Process packages, faxes, and mail accurately and timely
Store and retrieve guest luggage and assist with Bellstand duties
Utilize software programs to input special arrangements and assure proper billing