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Concierge at Petco - ApplyBlast

Concierge

Petco

1 month ago

3.0 on Glassdoor

Exeter, Pennsylvania, United States

Onsite

Part Time

Junior

0 applicants

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About this role

The Concierge provides excellent customer care to Vetco Total Care hospital clients, serving as the primary point of contact for visitors and patients. This role involves managing appointment scheduling, greeting clients, maintaining a clean waiting area, and ensuring a positive experience for both pets and their owners. The position requires strong communication skills and the ability to handle stressful situations with compassion and professionalism.

Responsibilities

Answer practice phone and route calls appropriately
Maintain hospital appointment calendar and schedule appointments
Greet visitors and clients while managing wait times

Skills

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

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Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.