Concierge

This role serves as an ambassador for the hotel, welcoming VIP and Concierge Level guests to the Concierge Lounge and providing personalized assistance and local area information. The position involves anticipating guest needs, maintaining a clean and stocked lounge environment, and handling guest inquiries and complaints with tact and diplomacy. The concierge also assists with arranging recreation, business, and dining activities both inside and outside the hotel.