Concierge

The Concierge serves as the primary point of contact at the front desk, greeting staff, residents, and visitors while managing multi-line telephone systems and call bell alerts. This role supports quality care by communicating effectively with residents, families, and staff, coordinating transportation, and handling administrative tasks such as processing work orders and managing supplies. The position requires maintaining a professional workspace, adhering to HIPAA and facility policies, and responding promptly to emergencies and resident needs.