Concierge

The Concierge role at Marriott International involves responding to guest requests for special arrangements and services, such as transportation and reservations, while ensuring satisfaction for guests with unique needs. The position requires gathering and providing information about the property and surrounding area amenities, as well as processing guest calls and resolving issues by contacting appropriate departments. Additionally, the Concierge monitors the club lounge for guest well-being and safety, maintains shift logs, and adheres to company policies and safety standards.