Conduct Risk Manager

A Conduct Risk Manager in the CBW team at Westpac leads efforts to strengthen the bank’s conduct risk and control environment, ensuring customer outcomes are central to decision‑making. The role focuses on identifying, assessing, and managing conduct‑related risks across customer journeys, products, and processes, and driving improvements through targeted reviews, monitoring, and remediation assurance. The position works closely with cross‑functional teams and senior stakeholders to embed ethical behaviour and fair customer outcomes.