Confirmation Agent

The Confirmation Agent at Expo Home Improvement plays a critical role in the company's high-performance sales operation by confirming, scheduling, and ensuring attendance for customer appointments. This position involves direct communication with prospective homeowners to verify details, resolve concerns, and minimize cancellations, directly impacting sales success and customer satisfaction. The role requires collaboration with the sales team to ensure smooth transitions and drive closed deals within a fast-paced, in-office environment.