Connections Services Manager (Scot)
New York State Electric & Gas(3 days ago)
About this role
The Connections Services Manager at ScottishPower oversees the Customer Contact & Connections team, ensuring safe, compliant, and high‑performing services within the regulated electricity distribution sector. The role focuses on operational excellence, performance management, stakeholder engagement, and continuous improvement to meet regulatory and customer standards.
Required Skills
- Regulatory Compliance
- Performance Management
- Stakeholder Management
- Process Improvement
- Customer Service
- Operational Data Analysis
- Team Leadership
- Regulatory Reporting
- Change Management
- Operational Excellence
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