Connectivity - Resident Communications Manager

The Resident Communications Manager serves as the operational and tactical leader for resident communications, responsible for the technical and content production of connectivity amenity customer journeys for multifamily and single-family residences. This role involves optimizing end-to-end communication flows to reduce onboarding friction, drive resident enrollment, and manage team structure and platform hygiene. The position requires collaboration with cross-functional teams to establish service-level agreements, implement attribution tracking, and ensure quality assurance across all resident-facing assets.