Conseiller client (F/H) - Antananarivo - Français

Philip Morris International(1 month ago)

Antananarivo, Madagascar, Ankorondrano, Antananarivo, MadagascarOnsiteFull TimeJunior$44,463 - $60,419 (estimated)Customer Service

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About this role

As a Customer Advisor at Concentrix, you will serve as the primary point of contact for clients, aiding them in problem resolution and information provision to enhance customer satisfaction. The role emphasizes maintaining the company's positive image and efficiently managing customer complaints, utilizing various communication channels including phone, email, and social media.

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Required Skills

Communication
Problem Solving
Customer Satisfaction
Digital Tools

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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