Conseiller Client (F/H) - Service Client - Dakar - Français & Anglais
Philip Morris International(1 month ago)
About this role
A Customer Advisor at Concentrix in Dakar supports the company's global customer experience operations, working primarily in French and English. The full-time role is office-based in SEN Ngor Dakar with training, benefits, career development, and the possibility of teleworking after the integration period.
Required Skills
- French
- English
- Communication
- Organization
- Autonomy
- Digital Literacy
- Complaint Handling
- Inbound Support
- Customer Satisfaction
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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