Conseiller Client (F/H) - Service client - Marrakech - Français / Anglais

Philip Morris International(1 month ago)

Marrakech, MoroccoOnsiteFull TimeJunior$41,840 - $56,965 (estimated)Customer Service

About this role

As a Client Advisor at Concentrix, you will play a crucial role in providing quality service by addressing customer inquiries via phone, email, or chat and ensuring customer satisfaction through problem resolution and loyalty-building solutions. This role also involves contributing to continuous improvement by sharing customer feedback.

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Required Skills

Customer Service
Problem Solving
Communication
Digital Tools

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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