Conseiller Service Client avec Français (h/f/d) - Modèle de travail Hybride
NATIONAL(4 months ago)
About this role
A French-speaking Customer Service Representative at Capita serves as the primary point of contact for French-speaking customers, representing the company’s client-facing services. The role is based in Sofia with a hybrid work model and supports Capita’s professional services operations. The position involves regular use of French and contributes to improving customer experience and satisfaction.
Required Skills
- French
- Customer Support
- Communication
- Organization
- MS Office
- Multichannel
- Problem Solving
- Shift Work
- Data Entry
- Escalation
Qualifications
- French C1+
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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