Conseiller(ère) Sénior Bilingue du service à la clientèle

9 days ago

Montreal, QC

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Advisor at Securian Canada is responsible for delivering a high-quality customer experience, providing expert advice, and supporting agent development through coaching, quality control, and handling complex cases. The role involves collaboration, training, and process improvement.

Skills

Qualifications

3-5 Years Experience

About ca

securiancanada.ca

Securian Canada is the Canadian division of Securian Financial that provides insurance and benefits solutions to financial institutions, associations, and affinity groups. It offers group insurance and employee benefits, retirement and savings solutions, and plan design/administration services tailored for banks, credit unions and member organizations. The company emphasizes customized plan design, regulatory compliance, and service-oriented partnerships to help clients protect members and manage risk.