Conseillers Client - Service Client (F/H) - Cotonou - Allemand

Philip Morris International(1 month ago)

Cotonou, BeninOnsiteFull TimeJunior$48,970 - $66,186 (estimated)Customer Service

About this role

As a Customer Service Advisor at Concentrix, you will play an essential role in addressing customer needs and ensuring high-quality service. Your responsibilities include problem-solving customer inquiries, providing tailored solutions to enhance customer loyalty, and contributing to continuous improvement efforts. This position is part of an international company focused on transforming customer experience and optimizing business processes.

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Required Skills

Customer Service
Problem Solving
Communication
Digital Tools

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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