Constituent Services Laision (NCS) - Mayor's Office of Correspondence and Constituent Services

Mayor and City Council of Baltimore(1 month ago)

OnsiteFull TimeJunior$56,607 - $90,572Constituent Services

About this role

The Constituent Services Liaison supports the City of Baltimore Mayor’s office by serving as a primary point of contact for residents seeking city services and follow-up. The role focuses on coordinating communication between constituents and city or quasi-city agencies while tracking requests and updates. This position reports to the Lead Constituent Services Liaison and is part of a public-facing constituent engagement function.

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Required Skills

Customer Service
Constituent Relations
Case Management
Interagency Coordination
Email Communication
Database Entry
Data Reporting
Trend Analysis
Professional Writing
Microsoft Word

+6 more

Qualifications

Bachelor’s Degree

About Mayor and City Council of Baltimore

baltimorecitycouncil.com

The Baltimore City Council is the legislative body responsible for governing Baltimore City, Maryland. It consists of elected representatives who serve to create and pass local laws, oversee city governance, and address community issues. The council also engages with citizens, providing resources and information on city policies, legislative processes, council meetings, and city services. Through its dedicated committees and various public initiatives, the Baltimore City Council aims to foster community engagement and legislative transparency.

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