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Consultant, Crisis Management at Capco - ApplyBlast

Consultant, Crisis Management

Capco

3 months ago

3.8 on Glassdoor

Toronto, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

A Technology Crisis Management Lead at Capco strengthens client operational resilience by leading responses to high-impact technology incidents and cyber events. The role involves coordinating crisis command activities, developing incident response playbooks, and partnering with executive stakeholders to ensure efficient service restoration and continuous improvement.

Responsibilities

Lead technology crisis response activities during major incidents and cyber events
Coordinate crisis command-and-control activities and executive communications
Develop and test technology crisis management playbooks and escalation pathways
Conduct post-incident reviews to capture lessons learned and drive improvements
Partner with cross-functional teams including cyber, legal, and senior leadership

Skills

Qualifications

ITIL CertificationNIST CertificationISO 22301 CertificationProject Management CertificationBusiness Continuity Certification

About Capco

capco.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

1998

View Profile

Capco is a global management and technology consultancy focused on the financial services and energy sectors. It helps banks, insurers, capital markets firms, payments businesses and energy companies with digital transformation, strategy, technology delivery, data & analytics, risk & compliance, and cybersecurity. Capco combines consulting and engineering capabilities to design and implement end-to-end solutions across digital, cloud and core systems. The firm operates internationally and is part of the Wipro group, extending its scale and technology reach.