Consumer Care Advisor

The Consumer Care Advisor supports patients enrolled in the Coloplast Care program, guiding them through onboarding, product adoption, and ongoing self-care. This role involves providing personalized support via phone, email, and program-driven touchpoints to help patients understand product options, access samples, and navigate reimbursement resources. The position requires collaboration with healthcare professionals, sales teams, and internal departments to ensure a seamless and high-quality patient experience.