Caleres
Consumer Care Representatives serve as problem solvers and brand ambassadors, creating exceptional customer experiences by resolving inquiries and issues through inbound phone interactions. The role involves assisting customers with orders, returns, and product information while building loyalty through personalized support. This position requires thriving in a fast-paced environment to deliver outstanding service and meet performance expectations.
Headquarters
St. Louis, Missouri, United States
Company Size
10001+ employees
Founded
1878
Caleres is a St. Louis–based footwear company that designs, sources, markets, and distributes shoes for men, women and children through retail, wholesale and e-commerce channels. It operates the Famous Footwear retail chain and manages a portfolio of owned and licensed consumer brands across fashion and comfort (for example Sam Edelman and Naturalizer). The company focuses on brand-led portfolio management, product innovation and omni‑channel retailing to reach diverse customer segments across North America and beyond. Caleres is publicly traded on the NYSE under the ticker CAL.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Caleres.
Caleres didn’t post a salary, so this is our estimate from similar listings.
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