Consumer Contact Center Professional I
Fifth Third Bank(1 month ago)
About this role
Consumer Contact Center Professional I at Fifth Third Bank is an entry-level contact center role acting as a frontline phone representative for bank customers. The role represents the bank in customer interactions, supports account-related inquiries, and contributes to a positive customer experience while following bank policies and risk controls. This position is based in Cincinnati, Ohio.
Required Skills
- Telephone Communication
- Customer Service
- Data Entry
- Problem Solving
- Product Knowledge
- Upselling
- Cross Selling
- Computer Literacy
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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