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Consumer Digital Client Care Specialist at Western Alliance Bank - ApplyBlast

Consumer Digital Client Care Specialist

Western Alliance Bank

4 months ago

4.0 on Glassdoor

Chandler, AZ

Onsite

Full Time

Junior

0 applicants

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About this role

A Consumer Digital Client Care Specialist at Western Alliance Bank resolves complex inquiries regarding treasury services and banking products via phone, email, and correspondence. This role requires problem-solving skills to deliver accurate solutions while adhering to strict regulatory verification procedures and risk mitigation standards.

Responsibilities

Resolve complex client inquiries regarding treasury services and banking products
Verify client identity strictly according to regulatory procedures
Utilize logic and multitasking to toggle between multiple systems efficiently
Escalate time-critical issues to management with thorough documentation
Partner with internal associates to provide consultative treasury solutions

Skills

About Western Alliance Bank

westernalliancebancorporation.com

Headquarters

Phoenix, Arizona, United States

Company Size

1001-5000 employees

View Profile

Western Alliance Bank offers a wide range of commercial and business banking solutions including loans, lines of credit, and more. Get in touch with us today.