Consumer Engagement Team Lead
Solenis(24 days ago)
HybridFull TimeManager$111,207 - $146,998 (estimated)Customer Service
Apply NowAbout this role
The Consumer Engagement Manager oversees all consumer interaction activities for HTH and Kreepy Krauly, ensuring high-quality service, effective complaint resolution, and management of warranty processes. The role is responsible for analyzing consumer feedback and trends to drive improvements in product performance, service delivery, and brand reputation.
Required Skills
- Team Leadership
- Customer Support
- Troubleshooting
- Warranty Management
- Complaint Resolution
- Salesforce
- CRM
- Data Analysis
- Reporting
- Product Training
About Solenis
solenis.comSolenis is a leading provider of water and hygiene solutions committed to building a safer and healthier world through sustainable innovation.
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