Consumer Experience (CX) Strategy Lead
Sanofi(24 days ago)
About this role
The Consumer Experience (CX) Strategy Lead will define and own end-to-end CX strategy and digital solutions that enable seamless interactions for Sanofi patients, customers, and staff across products and services. The role partners with Digital R&D, engineering, and cross-functional teams to align CX direction with product roadmaps and technical frameworks. The position helps shape Sanofi’s digital transformation by envisioning CX ecosystems and driving a north-star vision for consumer experiences.
Required Skills
- Design Thinking
- CX Strategy
- Stakeholder Management
- Systems Thinking
- AI/ML
- Workshops
- Product Design
- Collaboration
- Mentoring
- Communication
+1 more
Qualifications
- Bachelor's Degree
- Master's Degree (Preferred)
About Sanofi
sanofi.comSanofi is a research & development-driven, AI-powered healthcare biopharma company committed to improving lives through innovative medicines & vaccines.
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