Consumer Experience (CX) Strategy Lead

The Consumer Experience (CX) Strategy Lead will define and own end-to-end CX strategy and digital solutions that enable seamless interactions for Sanofi patients, customers, and staff across products and services. The role partners with Digital R&D, engineering, and cross-functional teams to align CX direction with product roadmaps and technical frameworks. The position helps shape Sanofi’s digital transformation by envisioning CX ecosystems and driving a north-star vision for consumer experiences.