Consumer L&D SME Trainer Lead Analyst

Coinbase Careers Page(14 days ago)

HybridFull TimeSenior$99,365 - $116,900Learning & Development

About this role

The SME L&D Trainer Lead Analyst at Coinbase is a subject-matter expert focused on shaping training strategy and readiness for Premium and Priority support teams. The role partners with cross-functional stakeholders to design learning programs, maintain deep operational expertise through hands-on production work, and support Coinbase’s mission to deliver an excellent customer experience.

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Required Skills

Training Delivery
Onboarding
Cross-Skilling
Train The Trainer
Curriculum Design
Quality Assurance
Performance Analytics
Continuous Improvement
Process Optimization
Stakeholder Management

+3 more

Qualifications

Lean Six Sigma
Agile

About Coinbase Careers Page

coinbase.com

Coinbase is a leading cryptocurrency platform that lets individuals and institutions buy, sell, store, and transfer digital assets. Its product suite includes the consumer Coinbase app and Wallet, advanced trading and custody services for institutional clients (Coinbase Prime), commerce and developer APIs, and staking and token services. The company emphasizes security and regulatory compliance—using cold storage, insurance policies, and fiat on/off ramps like bank transfers and card payments—to make crypto accessible and safer for mainstream users. Retail investors, developers, and businesses use Coinbase for trading, custody, and building crypto-native products and services.