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Consumer Loan Representative at CEFCU - ApplyBlast

Consumer Loan Representative

CEFCU

3 months ago

3.5 on Glassdoor

Peoria, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Consumer Loan Representative gathers information from loan applicants, reviews credit histories, and determines appropriate loan types while ensuring compliance with CEFCU policies. They communicate loan details to members, offer debt protection products, and provide high‑quality service to both internal and external members.

Responsibilities

Gather applicant information via phone and online channels
Review credit history and determine appropriate loan products
Communicate loan terms, counteroffers, or denials to members
Identify cross‑sell and upsell opportunities and present debt protection products
Provide high‑quality member service and support internal staff inquiries

Skills

Qualifications

NMLS registration

About CEFCU

cefcu.com

Headquarters

Peoria, Illinois, United States

Company Size

501-1000 employees

Founded

1937

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CEFCU (Citizens Equity First Credit Union) is a member-owned credit union headquartered in Peoria, Illinois, offering a full range of personal and business financial services. Their offerings include checking and savings accounts, home loans, vehicle loans, credit cards, personal and student loans, as well as investment and insurance products. CEFCU operates under the motto 'Not a Bank. Better.' and is committed to delivering competitive rates and community-focused financial services.