Consumer Relations Quality Coordinator

The Consumer Relations Quality Coordinator serves as the Voice of the Consumer for Abbott Nutrition, delivering exceptional consumer experiences, resolving product complaints, ensuring regulatory compliance, and protecting brand reputation through effective risk management and cross-functional collaboration. The role involves managing product complaints from various stakeholders, partnering with internal teams to communicate investigation outcomes, and utilizing consumer engagement systems to analyze trends and support reporting activities. The position requires balancing consumer needs, business risks, and Abbott Nutrition's reputation while adhering to FDA regulations and company policies.