Sony
The Consumer Relations Specialist at Sony Electronics serves as the primary liaison between passionate customers and internal teams, handling high‑severity escalations, de‑escalating emotionally charged situations, and advocating for customer‑driven improvements. The role involves monitoring community forums and reviews, capturing the Voice of the Customer, and collaborating with stakeholders to resolve complex disputes and inform product and service enhancements.
Learn about Sony Group Corporation's Businesses and Products; our initiatives in Technology, Sustainability, and Design; and recent Press Releases, Career opportunities, and Investor Relations info.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sony.
36% below the average for this role
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