Uniti
The Kinetic Consumer Retention Specialist works remotely to prevent customers from disconnecting by offering retention deals, troubleshooting internet repair issues, and resolving all inquiries in a single call. The role involves selling add-on services, fulfilling last-call resolution goals, and maintaining high customer satisfaction within flexible shift hours. Candidates with bilingual Spanish/English skills are preferred, and home internet meeting specific speed requirements is mandatory.
Headquarters
Little Rock, Arkansas, United States
Company Size
501-1000 employees
Founded
2015
Uniti is a U.S. telecom infrastructure company that designs, builds and operates high‑capacity fiber networks and connectivity services for carriers, enterprises and government/public‑sector customers. It provides dark fiber, lit services, fiber leasing and wholesale carrier‑grade transport alongside managed solutions like dedicated internet access, enterprise WANs, SIP trunking and hosted/VoIP voice. Uniti also supports verticals such as K–12 education (E‑Rate eligible), healthcare (HIPAA‑aware connectivity and telehealth backhaul) and municipal/federal clients with scalable, secure broadband and backhaul. Customers rely on Uniti for its extensive fiber footprint, carrier‑grade reliability and flexible commercial models for wholesale and enterprise deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uniti.
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