CONTACT CENTER AGENT
GIG Logistics
About this role
This is a customer service role that involves handling inbound and outbound calls, providing information, resolving complaints, and assisting with bookings and inquiries. The position requires engaging with customers in a patient manner, entering data into systems, and ensuring service levels are met.
Skills
Qualifications
About GIG Logistics
giglogistics.comGIG Logistics (GIGL) is a Nigeria-based logistics and courier company providing door-to-door parcel and freight services, e‑commerce fulfillment, warehousing, and last-mile delivery across the region. It serves individuals, SMEs and enterprise customers with express courier, cargo/freight forwarding, and supply‑chain solutions backed by tracking and tech integrations (APIs) for retailers and marketplaces. The company emphasizes fast, trackable deliveries and a distributed pickup/delivery network to support online commerce growth. GIGL also offers tailored logistics and fulfillment services for businesses scaling their e‑commerce operations.
About GIG Logistics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for GIG Logistics.
Salary
$53k – $72k
per year