Contact Center Agent
firstonsiteus
About this role
A Contact Center Agent at First Onsite provides exceptional customer service through phone, email, and text interactions, ensuring accurate solutions and maintaining customer satisfaction in a 24/7 environment. The role involves data organization, report preparation, and supporting operational efficiency through feedback and process improvements.
Skills
Qualifications
About firstonsiteus
firstonsite.comFirst Onsite is a leading disaster recovery and property damage restoration partner for businesses and individuals, specializing in water, fire, storm, and mold damage. The company operates more than 100 locations across the United States and Canada, providing nationwide coverage with 24/7 emergency response to restore properties quickly. It offers multilingual support (English, Spanish, French) and end-to-end restoration and mitigation services, guided by the slogan “Restoring What Matters Most.” For immediate help, contact their 24/7 emergency line at +1-800-622-6433 or visit firstonsite.com.
About firstonsiteus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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