Carrier Enterprise
As a Contact Center Agent at Carrier, you will serve as the primary point of contact for distributors, ensuring they receive accurate and timely assistance with HVAC replacement parts. Your role involves troubleshooting issues, managing orders in SAP or CRM systems, and collaborating with internal teams like Sales and Supply Chain to resolve complex inquiries. You will also provide shipping details, track deliveries, and participate in quality assessments to continuously improve service delivery.
Headquarters
Charlotte, North Carolina, United States
Company Size
1001-5000 employees
HVAC Equipment & Units | Heating & AC Parts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carrier Enterprise.
Carrier Enterprise didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role