Contact Center Analyst - German Speaking
IQVIA(1 month ago)
About this role
A German-speaking Contact Center Analyst based in Lisbon (homebased/remote) provides initial technical assistance to pharmaceutical advisors and customers using a CRM system. The role focuses on supporting users across email, phone, and remote channels within a global healthcare and life sciences organization. It offers training, exposure to international clients, and career growth opportunities within IQVIA.
Required Skills
- German
- English
- Customer Support
- Service Desk
- IT Support
- First-Line Support
- CRM
- Windows
- Microsoft Office
- Troubleshooting
+7 more
Qualifications
- College Certificate
About IQVIA
iqvia.comIQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.
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