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© All Rights Reserved. ApplyBlast.com
Edward M. Kennedy Community Health Center, Inc.
The Contact Center Associate I handles inbound and outbound calls to assess caller needs, direct inquiries to appropriate resources, and accurately document patient information. This role supports appointment scheduling, routes messages to clinical teams through the EHR, and collaborates with internal teams to resolve patient needs while meeting call center standards and privacy requirements. The position requires providing culturally and linguistically appropriate service in a fast-paced, team-based environment.
Headquarters
Worcester, Massachusetts, United States
Company Size
201-500 employees
Founded
1972
Edward M. Kennedy Community Health Center (Kennedy Community Health) is a nonprofit community health center in Massachusetts that provides accessible, high-quality primary and preventive care. The center delivers comprehensive services — including primary care, pediatrics, women’s health, behavioral health, dental care, and care coordination — to individuals and families, with programs to support uninsured and underinsured patients. Focused on serving underserved communities, it emphasizes patient-centered, culturally competent care and works to remove barriers to health through its network of clinics and community programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Edward M. Kennedy Community Health Center, Inc..
25% below the average for this role
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