BECU
The Contact Center Associate will handle 70‑100 inbound member calls daily, providing empathetic, high‑quality service while meeting performance metrics for quality, productivity, and satisfaction. The role requires navigating multiple systems, resolving inquiries and escalations, and adapting to flexible schedules across Washington, Oregon, and Idaho.
Headquarters
Tukwila, Washington, United States
Company Size
1001-5000 employees
Founded
1935
BECU is a member-owned, not-for-profit credit union committed to improving the financial well-being of our members and communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BECU.
10% above the average for this role
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