Contact Center Chat Representative - Remote (Baton Rouge, LA)
Pelican State Credit Union
About this role
The Remote Online Chat Representative at Pelican Credit Union provides customer support through digital channels such as chat, email, and phone, assisting members with various financial topics and products. They handle inquiries, resolve issues, and promote products while maintaining excellent communication skills. The role offers remote work flexibility following training and involves supporting members across online banking services.
Skills
About Pelican State Credit Union
pelicanstatecu.comPelican State Credit Union (Pelican CU) is a member-owned financial cooperative that emphasizes long-term relationships with members — “Once a Pelican CU member, always a member.” It offers personal and business banking services including deposit accounts, loans, mobile and online banking, payment options (including Zelle), video banking, and online bill/payment tools. The site lists branch locations, rates, routing information, fraud and security guidance, and member support (1-800-351-4877), and also highlights career and partnership opportunities.
About Pelican State Credit Union
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pelican State Credit Union.
Salary
$51k – $68k
per year
More jobs at Pelican State Credit Union
Branch Manager (Baton Rouge, LA at Postal Branch)
Pelican State Credit Union
Contact Center Representative - Remote (Baton Rouge, LA)
Pelican State Credit Union
Member Experience Quality Assurance Specialist (Baton Rouge, LA)
Pelican State Credit Union
Contact Center Chat Representative - Remote (Baton Rouge, LA)
Pelican State Credit Union
Similar Jobs
Contact Center Representative - Rochester, NH
Service 1 Federal Credit Union
Member Contact Center Representative (Full-Time)
ffcommunity
Contact Center Rep II
Vesta
eCommerce Service Representative
suneast
Contact Center Associate
Seattle Credit Union Careers
Member Solutions Centre Representative (Summer Student) Winkler
Access Credit Union