Contact Center Concierge I
fashionphilecareers
About this role
FASHIONPHILE is seeking a Client Concierge to provide personalized, luxury-level support to clients, managing inquiries related to luxury resale, authentication, and policies. The role involves delivering exceptional service through various communication channels, building strong client relationships, and acting as a brand ambassador in a luxury environment.
Skills
About fashionphilecareers
fashionphile.comFashionphile is an online (and brick-and-mortar) reseller specializing in pre-owned designer luxury handbags, shoes, jewelry, watches, and accessories. They buy, sell, and consign authenticated designer items, providing detailed condition descriptions, professional authentication, and secure shipping. Shoppers come for curated, discounted luxury pieces, while sellers use the platform for straightforward selling or consignment with transparent pricing and payouts. The company emphasizes authenticity, condition transparency, and a streamlined online buying and selling experience.
About fashionphilecareers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for fashionphilecareers.
Salary
$40k – $44k
per year