Contact Center Loan Support Specialist

Northwest Bank(11 days ago)

Erie, PAOnsiteFull TimeJunior$32,000 - $36,400Customer Service

About this role

A Loan Support Specialist in the Contact Center provides exceptional customer service to internal and external clients, supporting various retail loan products. The role focuses on assisting customers with inquiries, resolving issues, and ensuring compliance while maintaining a high-quality customer experience. The position involves teamwork, training, and working flexible hours.

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Required Skills

Customer Service
Loan Support
Communication
Problem Solving
Microsoft Office
Regulatory Compliance
Teamwork
Attention to Detail
Client Relations
Time Management

About Northwest Bank

northwest.bank

Banking built around your business. What makes a great banking partner? A team that acts as an extension of your company. Understands all angles of your business. Develops realistic plans for achieving your current and future goals. All so you can focus on what you do best. See how Northwest 360 can increase the value of you.

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