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© All Rights Reserved. ApplyBlast.com
Etihad Airways
The Contact Center Manager will lead a dedicated premium team, overseeing both in‑house and outsourced agents to ensure high‑quality service for high‑value guests. The role focuses on performance management, KPI tracking, training, escalation handling, and driving improvements in guest satisfaction and Net Promoter Score.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Etihad Airways.
Etihad Airways didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role