Contact Center MSR II - Remote in CA only
Golden 1 Talent Acquisition Team
About this role
A Member Service Representative II at Golden 1 Credit Union provides exceptional service to members over the phone, handling inquiries and resolving issues in English and Spanish. The role involves navigating multiple systems, educating members on products, and identifying opportunities to meet members' financial needs, all within a fast-paced contact center environment.
Skills
Qualifications
About Golden 1 Talent Acquisition Team
golden1.comGolden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.
About Golden 1 Talent Acquisition Team
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Golden 1 Talent Acquisition Team.
Salary
$23k – $25k
per year
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