Service Experts Heating
The Contact Center Operations Supervisor leads a team of local contact center agents to deliver high-quality service in a 24/7, 365-day operation. This role oversees customer support activities, including inbound and outbound calls, appointment dispatching, and online administration, while ensuring key performance indicators are met. The supervisor mentors team members, facilitates disciplinary actions, and liaises with third-party vendors to drive operational excellence and customer experience initiatives.
Service Experts has been a home service provider since 1996. HVAC, plumbing, electrical, and more, we're the experts you can count on. Find your location now!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Service Experts Heating.
Service Experts Heating didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role