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Contact Center Placement Coordinator at DaVita - ApplyBlast

Contact Center Placement Coordinator

DaVita

2 months ago

3.3 on Glassdoor

Malvern, Pennsylvania, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Provides contact‑center support via phone, email, fax, and web to facilitate dialysis placement requests, maintain relationships with hospitals and care teams, and ensure compliance with HIPAA and DaVita processes. The role also contributes to the DaVita Guest Services CRM knowledge base and works flexible hours to serve patients and teammates across time zones.

Responsibilities

Provide contact center support for dialysis placement requests
Coordinate patient placement with hospitals and field operations
Maintain accurate data entry and update CRM databases

Skills

About DaVita

davita.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1999

View Profile

DaVita is a leading provider of kidney care services, offering dialysis treatments (in-center and home-based), chronic kidney disease education, and integrated care support for patients managing CKD and end-stage kidney disease. The company operates dialysis centers nationwide and provides tools and resources including dietitian-developed recipes, GFR calculators, and kidney health classes. DaVita also partners with hospitals, health plans, and skilled nursing facilities to deliver comprehensive kidney care solutions.