Contact Center Planner Intern
Philips(1 month ago)
About this role
A Contact Center Data Intelligence Intern at Philips supports the Contact Center organization by working with data to generate insights that inform decision-making and improve customer and operational outcomes. The internship is part of Philips’ health technology business and contributes to continuous improvement and scheduling analytics related to Field Service Engineers. This role is aimed at students pursuing technical or analytical degrees.
Required Skills
- Excel
- Power BI
- Power Automate
- Data Analysis
- Reporting
- Dashboarding
- Programming
- Process Mapping
- Analytical Thinking
- Detail Orientation
Qualifications
- Pursuing Degree in Engineering, Information Technology, Data Science, Business Analytics or Related Field
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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