Contact Center Referral Specialist I
IMC(1 day ago)
About this role
The Referral Representative at Intermountain Health manages insurance pre-authorization processes, acting as a liaison between patients, providers, and insurance carriers to ensure timely approval of services. They document and coordinate referral information while supporting the administrative needs of the healthcare team.
Required Skills
- Medical Terminology
- Customer Service
- Medical Records Management
- Communication
- Documentation
- Researching
- Critical Thinking
- Healthcare Insurance
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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