Contact Center Rep II, Borrowing (Markham, On)

The Contact Center Rep II, Borrowing role involves providing legendary customer service to TD customers by resolving inquiries and offering consultative advice on banking products and services. The position requires flexibility to work within business hours, including weekends, and primarily operates in a remote setting after completing in-person training. The role focuses on delivering empathetic support, achieving performance metrics, and maintaining compliance with regulatory guidelines.