Contact Center Representative (Full-Time)
firstcommercecu
About this role
First Commerce Credit Union is seeking a full-time Contact Center Representative to assist members with their financial needs through phone, email, and fax. The role emphasizes delivering exceptional service, building relationships, and supporting community empowerment.
Skills
Qualifications
About firstcommercecu
firstcommercecu.orgFirst Commerce Credit Union is a member-owned financial cooperative serving residents and businesses in North Florida and South Georgia. It offers typical banking services, including checking and savings, loans (auto, mortgage, personal), and digital banking via online and mobile platforms, with a focus on competitive rates and member-first service. The credit union emphasizes community engagement and locally driven solutions, aiming to help members save, borrow, and manage money effectively. Members participate in governance, with profits reinvested to benefit customers through better rates and lower fees.
About firstcommercecu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for firstcommercecu.
Salary
$20k
per year
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